How can I get involved?

Putting the people who use our services or potential users of our services at the heart of all we do is central to the core values of the CHCP. 

We will build on the successes of both the old Social Work Directorate and CHP in respect of customer focus and develop a new People Involvement Framework for the CHCP. We have an excellent track record in respect of involving the public in our business and the creation of the CHCP provides an opportunity to enhance this record.

In line with legislation the CHCP will have a Public Partnership Forum (PPF) which acts as the main formal vehicle for the involvement of patients, service users, carers and the general public in the work of the CHCP. Inverclyde CHCP’s PPF will however, be a far larger and more inclusive structure than is in place in other CHP and CHCP areas. Our planned approach has been commended by the Scottish Health Council.

A CHCP / PPF Advisory Group is being established to act as a shared governance forum of public partners and officers to direct and review the work of the CHCP in respect of people involvement. The Advisory Group will support the initiation and review of people involvement work, with users, carers and members of the public at the heart of this, in line with the People Involvement Framework. The CHCP will work closely with Your Voice (Inverclyde Community Care Forum) in running the PPF network and CHCP Advisory Group.

The Advisory Group will consist of 5 officers of the CHCP who have key roles in people involvement, 2 officers of Your Voice who will support the public partners, and 11 public partners each representing a care group / theme area on behalf of wider networks of interested individuals and groups who form the PPF / Your Voice Network. The Chair of the Advisory Group will have a seat on CHCP Committee as a core part of the governance of the CHCP.

Internal, service level people involvement in respect of patient stories, user feedback and ongoing engagement will continue and be strengthened by the approach outlined above. The People Involvement Framework will help us develop an integrated approach to involving users, carers and the public internally and a means of supporting staff to do this, and share practice.

The CHCP will continue to be a leading participant in the Inverclyde Alliance Community Engagement Network (CEN) and have a focus on Communication with all partners, including the general public, through our Communications Group which is supported by the Communications teams of both parent organisations.