We aim to deliver high quality healthcare and to use the views and experiences of the people who use our services as part of a process of continuous improvement. Our Complaints Procedure is a key component of this. Please click here to see our guide to making a complaint.
If you wish to make a complaint or comment, contact the relevant Complaints Administrator mentioned below:
South Sector
Helen Molloy,
Office Manager,
Claremont Centre,
39 Durham Street,
Glasgow G41 1BS.
Telephone: 0141 276 6707
Fax: 0141 276 6790
E-Mail: Helen.Molloy@ggc.scot.nhs.uk
North East Sector
Aileen Kelly,
Office Manager,
Templeton Business Centre,
Building 2,
62 Templeton Street,
Bridgeton, G40 1DA.
Telephone: 0141 277 7470
Fax: 0141 554 8475
E-Mail: aileen.kelly2@ggc.scot.nhs.uk
North West Sector
Karen Bowers,
Complaints and Enquiries Administrator,
J B Russell House
Gartnavel Royal Hospital,
1055 Great Western Road,
Glasgow, G12 0XH.
Telephone: 0141 211 3923
Fax: 0141 211 3971
E-Mail: Karen.Bowers@ggc.scot.nhs.uk
Corporate (For Forensic and other Specialist Services)
Stephen Kelly
Administrator
William Street Clinic
120 William Street
Glasgow
G3 8UR
Telephone: 0141 314 6242
Fax: 0141 314 6223
E-Mail: stephen.kelly2@ggc.scot.nhs.uk
Corporate (for Prison Complaints)
Leanne Law
Administrator
William Street Clinic
120 William Street
Glasgow
G3 8UR
Telephone: 0141 314 6242
Fax: 0141 314 6223
E-Mail: leanne.law2@ggc.scot.nhs.uk
All Specialist Children’s Services (Community Paediatrics, CAMHS and Hosted Children’s Specialist Services),
Lee MacPherson/Carly Sweeney,
Administrators, Specialist Children’s Services,
Templeton on The Green,
62 Templeton Street,
Glasgow G40 1DA.
Tel: 0141 277 7475
Fax: 0141 277 7652
E-Mail: lee.macpherson@ggc.scot.nhs.uk
carly.sweeney@ggc.scot.nhs.uk